ONLINE ACCOUNT | We have made some improvements to our Online Portal. If you are struggling to access it, you may need to reset your password or reregister for an online account. For more information, visit torus.co.uk/portalupdate.
If you are a Torus tenant with us suffering from domestic abuse please call us on 0800 678 1894 or email info@torus.co.uk and we can provide support and sign post you to agencies who can help.
Victim Care Merseyside is a care and support service provided by Merseyside Police which puts victims at the centre of the region’s police service and criminal justice system.
The service is designed to give victims the best possible help to cope and recover from the aftereffects of crime and ensure victims get enhanced support from the first moment they report a crime to Merseyside Police right through to greater emotional support and increased counselling and therapeutic services.
In an emergency, always dial 999 - if you are unable to speak always press '55' when prompted to confirm an emergency.
Find out more about ‘Make yourself heard’ - what to do if you need urgent police help through the 999 service, but can’t speak, here (pdf).