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Torus Landlord Services

As the North West’s largest provider of affordable housing, we’re driven by the Group mission of ‘growing stronger communities’ to deliver quality affordable homes and housing solutions for people who need them most.

We manage around 40,000 homes in Warrington, Liverpool, St Helens and beyond, for over 75,000 customers. Our portfolio ranges from affordable rent to homes for older people, Shared Ownership and Rent to Buy, and supported accommodation for people with additional care needs.

Our homes in numbers

33,112

general needs

3,806

for older people

1,028

Shared Ownership

293

Rent to Buy

170

Supported living

Supporting communities for over 20 years

We want people to live independent lives in vibrant, resilient communities. Our developments are designed to provide these critical interventions – not just to provide excellent homes, but to transform places and support a sustainable future.

Timeline

2002

Helena Partnerships housing association is set up, managing 14,000+ homes in Merseyside.

2008

Liverpool Mutual Homes is launched as Liverpool’s largest housing association, responsible for 15,000+ homes.

2010

Golden Gates Housing Trust is established, managing 8,000+ homes in Warrington.

2011

HMS is formed to carry out repairs and maintenance across the LMH property portfolio.

2015

Golden Gates Housing Trust and Helena Partnerships merged to create the Torus Group, with a portfolio of 22,000+ homes in Cheshire, Merseyside and West Lancashire.

2017

ComMutual is launched as LMH’s charitable arm, delivering employment, digital, financial wellbeing and health initiatives across Liverpool.

2019

Liverpool Mutual Homes merged with Torus to create larger group that is to invest £750m in new homes following £66m award from strategic partner Homes England.

2020

We maintained our essential services throughout Covid-19 and pledged more than £12m to support communities in crisis.

2021

We launched our new five-year corporate plan, while increased Homes England funding enabled us to extend our Affordable Homebuilding Programme.

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Tenant area

If you’re a Torus customer and want to access your account online or just find out more about our services, My Torus has all the information you need.