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Torus Landlord Services

As the North West’s largest provider of affordable housing, we’re driven by the Group mission of ‘growing stronger communities’ to deliver quality affordable homes and housing solutions for people who need them most.

We manage around 40,000 homes in Warrington, Liverpool, St Helens and beyond, for over 75,000 customers. Our portfolio ranges from affordable rent to homes for older people, Shared Ownership and Rent to Buy, and supported accommodation for people with additional care needs.

Our homes in numbers


general needs


for older people


Shared Ownership


Rent to Buy


Supported living

Supporting communities for over 20 years

We want people to live independent lives in vibrant, resilient communities. Our developments are designed to provide these critical interventions – not just to provide excellent homes, but to transform places and support a sustainable future.


Tenant area

If you’re a Torus customer and want to access your account online or just find out more about our services, My Torus has all the information you need.

  • Report and manage repairs
  • Contact us - report issues
  • Check your balance and make payments

My Torus

Quick links

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Reports & Publications

Policies & Strategies

Policies & Strategies

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Ways to pay your rent

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Report a repair