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Money and being benefit smart

Discover all you need to know about Universal Credit and see how we can help with money, bills, debts and your tenancy.

  • Universal credit
  • Maximising your income
  • Benefits news
  • Benefits calculator
  • Help and support

Everyone has times when money’s tight. But paying your rent should be top of your list. When the going gets tough, we have dedicated teams who are here to make sure you keep on paying your rent and stay in your home.

Discover all you need to know about Universal Credit and see how you can get help with money, bills, debts and your tenancy.  

Here are just some of the ways we regularly help tenants:

Income maximisation

We can:

  • Check that you’re not missing out on financial help and are claiming all the benefits available to you
  • Help with new benefit applications
  • Help with applications for Discretionary Housing Payment (DHP)
  • Help to get short term benefit advances

Reducing Outgoings

We will help:

  • Reduce any repayments you’re charged if your benefits have been overpaid
  • Find ways to lower your energy and utility bills

Cost of living

We can also provide:

  • Food vouchers
  • Help with applications for support with gas and electricity

Help to get short term benefit advances

We can refer you to:

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Money and benefits – support from Torus Foundation

If you’re struggling to make ends meet, don’t struggle alone. In partnership with Torus Group colleagues and key national organisations, our charitable arm, Torus Foundation provide support that’s designed to help you make your money go further and help you to access benefits to which you’re entitled.

  • Energy advice – speak to an Energy Advisor
  • Benefits advice - benefits experts can help with claim benefits to which you’re entitled and appeal any benefit decisions that go against you
  • Money management and budgeting
  • Grants
  • Debt advice

Visit Torus Foundation to find out more

Support and advice

How our dedicated teams can help you if you are struggling with money

Universal Credit

Help to claim, payment information, UC migration and your questions answered

Housing and other benefits

Bedroom tax, benefit cap, PIP, Pension Credit and Discretionally Housing Payment

Benefits calculator

Check what benefits you may be entitled to

Maximising your income

Money saving tips, grants, help with bills and borrowing money safely

Struggling to pay your rent

Contact the Income Team who can offer advice and support

Money and Benefits Updates