Tracking pixel

Torus Group Policies

Anti-Bribery Policy (pdf)
Liverpool Allocations Policies (link)
Anti-Fraud Policy (pdf)
Neighbourhoods Policy (pdf)
Anti-Money Laundering Policy (pdf)
Rechargeable Repairs Policy (pdf)
Anti-Social Behaviour Policy (pdf)
Rent and Service Charge Setting Policy (pdf)
Asbestos Safety Policy (pdf) Responsive Repairs & Maintenance Policy (pdf)
Complaint Policy (pdf)
Safeguarding Adults Policy (pdf)
Data Protection Policy (pdf)
Safeguarding Children Policy (pdf)
Damp and Mould Policy (pdf)
Shareholding Membership Policy (pdf)
Discretionary Compensation Policy (pdf)
St Helens Allocations Policies (link)
Domestic Abuse Policy (pdf) Tenancy Policy (pdf)
Electrical Safety Policy (pdf)
Torus Allocations Policy (pdf)
Empty Homes Standards Policy (pdf)
Torus Competition Rules (pdf)
Equality, Diversity & Inclusion Policy (pdf) Torus Supply Chain Code of Conduct (pdf)
Fire Safety Policy (pdf)
Unacceptable Service User Policy (pdf)
Gas and Carbon Monoxide Safety Policy (pdf)
Warrington Allocations Policies (link)
Grounds and Tree Maintenance Policy (pdf) Vulnerability and Reasonable Adjustments Policy (pdf)
Income Collection and Recovery Policy (pdf)
Water Safety Policy (pdf)
Lifting Equipment Safety Policy (pdf)

Torus Group Strategies

Asset Management Strategy (pdf) Safeguarding 'Think Family' Strategy 2024-27 CONDENSED (pdf)
Customer Experience Strategy (pdf) Sustainable Heating Strategy (pdf)
Environmental Sustainability Strategy (pdf)
Tenant Voice Strategy (pdf)
Safeguarding 'Think Family' Strategy 2024-27 FULL (pdf)