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Torus Group Policies

Anti-Bribery Policy (pdf)
Lifting Equipment Safety Policy (pdf)
Anti-Fraud Policy (pdf)
Liverpool Allocations Policies (link)
Anti-Money Laundering Policy (pdf)
Neighbourhoods Policy (pdf)
Anti-Social Behaviour Policy (pdf)
Rechargeable Repairs Policy (pdf)
Asbestos Safety Policy (pdf) Rent and Service Charge Setting Policy (pdf)
Complaint Policy (pdf)
Responsive Repairs & Maintenance Policy (pdf)
Data Protection Policy (pdf)
Safeguarding Adults Policy (pdf)
Damp and Mould Policy (pdf)
Safeguarding Children Policy (pdf)
Discretionary Compensation Policy (pdf)
Shareholding Membership Policy (pdf)
Domestic Abuse Policy (pdf) St Helens Allocations Policies (link)
Electrical Safety Policy (pdf)
Tenancy Policy (pdf)
Empty Homes Maintenance Policy (pdf)
Torus Allocations Policy (pdf)
Equality, Diversity & Inclusion Policy (pdf) Torus Competition Rules (pdf)
Excessive Use and Unreasonable Behaviour Policy (pdf)
Torus Supply Chain Code of Conduct (pdf)
Fire Safety Policy (pdf)
Unacceptable Service User Policy (pdf)
Gas and Carbon Monoxide Safety Policy (pdf)
Warrington Allocations Policies (link)
Grounds and Tree Maintenance Policy (pdf) Vulnerability Policy (pdf)
Income Collection and Recovery Policy (pdf)
Water Safety Policy (pdf)

Torus Group Strategies

Customer Experience Strategy (pdf) Safeguarding 'Think Family' Strategy 2024-27 CONDENSED (pdf)
Environmental Sustainability Strategy (pdf)
Tenant Voice Strategy (pdf)
Safeguarding 'Think Family' Strategy 2024-27 FULL (pdf)