Minor adaptations
We want our tenants to live independently and safely in their homes for as long as possible. If you or someone in your home has an illness or a disability, you might find it more difficult to manage safely and could benefit from extra help or adaptations.
Some adaptations can be requested without an assessment by an Occupational Therapist (OT) and are called minor adaptations. Examples of these are:
- Key safes
- Grab rails
- Shower seats
- Bannister rails
- Lever taps
- Security lights
To request these:
If you live in the St Helens area, you should contact St Helens Council on 01744 676767 to request these.
If you live in the Liverpool or Warrington areas, you should contact Torus directly on 0800 678 1894.
Major adaptations
For major adaptations, you will need to be assessed by a local authority Occupational Therapist.
These adaptations are for people who have difficulty accessing bathing facilities, managing stairs, or accessing other areas in their home, for example, kitchens, or front / rear doors with steps.
Examples of major adaptations are:
- Wet rooms
- Stair lifts
- Door widening
- Ramps
- Ceiling track hoists
- Through floor lifts
- Extensions
Requesting an occupational therapy assessment
Torus customers requiring an occupational therapy assessment can contact their local authority via the information provided below:
- St Helens Council on 01744 676767
- Warrington Borough Council on 01925 444239
- Liverpool Careline on 0151 2333800 (for adults) and 0151 2333700 (for children)
Telephone assessments will be completed to determine if you require an at home assessment.
Following this, should any major adaptations to your property be requested, your assigned occupational therapist will send a Major Adaptation referral to Torus Aids & Adaptations team for consideration.