Discretionary Housing Payments (DHP) applications – make a claim
10 April 2024
Could you qualify for help to pay your rent?
If you're claiming housing benefit or the housing element of Universal Credit and are struggling to pay your rent, you might be able to get a Discretionary Housing Payment (DHP).
Discretionary Housing Payments (DHP) are paid by your local Council, on a short-term basis, to help people who are having difficulty covering the cost of their rent.
You might get a DHP if you're affected by:
- The bedroom tax
- The benefit cap If you'd like to apply, you'll need to act fast. Click the button below to apply on the Council website.
Visit your Local Councils website to apply for Discretionary Housing Payment:
If you are not sure of which council you are under, or with a Liverpool devolved councils (Knowsley, Sefton, Wirral, Liverpool) – to find your council visit: www.gov.uk/find-local-council.
Don’t struggle with your rent – we are here to help you
If you are experiencing financial pressures and are struggling to pay your rent, please get in touch as soon as possible, as it's better to let us know now. We will work with you to find a solution that suits your circumstances and helps you keep on top of your rent payments, including:
- Affordable repayment plans
- Specialist advice on claiming benefits
- Advice to help you maximise your income and manage debt
Find out about support available from our dedicated teams here.
Need to check your rent balance? Text ‘BALANCE’ to 07520 660 235
You will receive an automatic response showing your balance at the close of business on the previous day. Remember, this service will only work if we have an up-to-date mobile number for you. Contact us to update your details.
Keeping on top of your payments with Direct Debit!
Most customers pay rent by Direct Debit because it’s straightforward, secure and means you never fall behind in your payments. Direct Debits can even be set up to go out weekly, fortnightly or by calendar month, depending on what suits you best.
