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Torus Safeguarding Annual Report 2023/24: A Year of Commitment and Achievement

01 August 2024

Torus is proud to present its Safeguarding Annual Report for 2023/24, detailing the significant efforts and achievements made in collaboration with Safeguarding Adults Boards, partner agencies, and specialist support services to ensure the safety and well-being of individuals experiencing abuse and neglect.

Commitment to Safeguarding

Our unwavering commitment to fostering a culture where safeguarding is everyone’s responsibility is at the heart of our work. This report showcases our dedication to protecting both adults and children from harm and highlights the comprehensive measures taken to create a safe environment for all.

Key Achievements

The report outlines several key achievements, including:

  • Development of the colleague Domestic Abuse Champions Network: This initiative has continued to grow, providing crucial support and guidance within the organisation.
  • Specialist training rollout: We have implemented specialist training for our employees and contractors, ensuring they are equipped with the knowledge and skills to handle safeguarding issues effectively.
  • New Domestic Abuse Housing Support service: We introduced this service to support tenants experiencing abuse, demonstrating our proactive approach to providing necessary assistance.
  • Learning and development: Our approach to learning and development has been strengthened, contributing to multi-agency reviews and facilitating our own learning events to improve our practices continuously.
Spotlight on Key Events

We are also proud to highlight some of the key events held throughout the year, such as the Colleague Conference 2023. Additionally, the Safe2Speak team, commissioned to deliver specialist support to victims of domestic abuse in the borough of St Helens, continues to make a significant impact.

Continuous Improvement and Collaboration

By working together and constantly improving our services, Torus remains dedicated to safeguarding our community. Our efforts ensure a safe environment for all, reflecting our ongoing commitment to this vital cause.

For more details, you can view the full Safeguarding Annual Report 2023/24 here.


We all have a responsibility to be alert to possible concerns and act to safeguard others in our families and communities who may be less able to protect themselves.

If you are concerned that a child, young person, or a vulnerable adult is at risk of or experiencing abuse or neglect, or you yourself are a victim of abuse, you should report it straight away so that the appropriate services can take the appropriate actions to prevent harm.

There is lots of support available, you can contact your local council if you have concerns over an adult or child. Please click here to find out the contact details, if you are not sure please contact us on 0800 678 1894 or email info@torus.co.uk.

Click here for support regarding domestic abuse.

No matter where you are, if you are concerned about a child (under 18), you can contact ChildLine on 0800 1111.

If you believe anyone is in immediate danger you should call 999.

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