Your Home
- Rent and Money Matters
- Ways To Pay Your Rent
- Set Up A Direct Debit
- What Happens If You Don't Pay Your Rent
- Struggling To Pay - Help and Support
- Non-Collectable Weeks
- Make a payment online
- Universal Credit and benefits
- Rent and Service Charge Change
- Service Charges
- Reporting Repairs
- Types of Repairs
- Repair Responsibilities and Rechargeable Repairs
- Disrepair
- Damp and Mould Issues
- Anti-Social Behaviour (ASB)
- Reporting ASB
- Dealing With Noise Nuisance
- Hate Crime and Harassment
- Cuckooing - What it is and what to do
- Your Home, Your Safety
- Gas Safety and Gas Safety Checks
- Fire Safety
- Electrical Safety
- Asbestos Safety
- Water Safety
- Lift Safety
- Meter Tampering
- Flood Safety
- Communal Areas
- Seasonal Safety Tips
- Building Safety - High-Rise Blocks
- Keeping you safe - Safeguarding
- Reporting concerns – abuse & neglect
- Private Fostering and Protecting Children
- Complaints, Compliments and Feedback
- How to make a complaint
- How to give a compliment
- Learning from Complaints and Feedback
- Tenant Voice - Get Involved
- Ways to Get Involved
- Together with Tenants Charter
- Consultations, Opportunities and Projects
- You Said, We Did
- Customer approved – what does it mean?
- Estate Walkabout and Impact Days
- Your Tenancy
- Your Tenancy Agreement
- Tenancy Responsibilities
- Succession
- Ending Your Tenancy
- Absence From Your Home
- Your Neighbourhood Officer
- Death of a Tenant
Perpetrator support
Help if you are hurting someone
Trying to control, hurt or force your partner to do something they don’t want to do are all examples of domestic abuse.
Domestic abuse can be:
- Physical (hitting, slapping, kicking)
- Emotional or psychological (bullying, humiliating, abusive messages)
- Coercive control (manipulating through intimidation, threats or isolation)
- Sexual (forcing someone to do sexual acts they don’t want to)
- Financial (controlling spending, using their credit cards without permission)
If you are worried about your behaviour, there is support available.
Respect Phoneline is a free service offering confidential, honest and judgment-free advice to help you stop abusing people.
Respect Phoneline can also help you access perpetrator programmes designed to help you change your behaviour by looking at the causes of violence and abuse and the impact your actions are having on your partner.
Respect:
- Visit: respectphoneline.org.uk
- Call: 0808 8024040
- Email: info@respectphoneline.org.uk
- Webchat: Thursday 2pm – 4pm on the Respect Phoneline website
If you feel like you may be the victim of domestic abuse, support is available. Visit the Domestic Abuse page on our website for support in your area.