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Torus Safeguarding Annual Report 2023/24: A Year of Commitment and Achievement

Torus Safeguarding Annual Report 2023/24: A Year of Commitment and Achievement

Torus is proud to present its Safeguarding Annual Report for 2023/24, detailing the significant e...
New Torus neighbourhood model focused on our communities

New Torus neighbourhood model focused on our communities

In an exciting development for our communities, Torus has implemented a new approach to Neighbour...
Torus takes part in Liverpool’s largest Pride March

Torus takes part in Liverpool’s largest Pride March

Colleagues from across the Torus Group joined the record-breaking 25,000 people who took to the s...
Honour Based Abuse – Day of Memory 2024

Honour Based Abuse – Day of Memory 2024

Women and men across the UK have been killed by their families for bringing ‘shame’.
This...
Tenants help design Customer Service Excellence Training

Tenants help design Customer Service Excellence Training

This June, six involved tenants joined us to test the Customer Service Excellence Training that t...
Could your children qualify for free school meals?

Could your children qualify for free school meals?

The cost of school meals and packed lunches can really add up, especially if you have more than one...
Tenant Satisfaction Measures 2023/24 – the results are in!

Tenant Satisfaction Measures 2023/24 – the results are in!

Thank you to everybody who completed a Tenant Satisfaction (TSMs) Survey this year - a huge 4,343...
Specialist homes for people with learning disabilities that transform lives

Specialist homes for people with learning disabilities that transform lives

Torus is committed to providing specialist homes to support people who may just need that little...
Making an IMPACT in our communities in 2024

Making an IMPACT in our communities in 2024

Following on from our 2023 commitment to get back into our communities and reconnect with custome...
Involved customers speak to HMS about complaints, repairs and improving the customer journey

Involved customers speak to HMS about complaints, repairs and improving the customer journey

This June, nine involved customers from across our communities joined Torus and our contractor pa...
Think Family: Continuing to play our role to protect our customers and children

Think Family: Continuing to play our role to protect our customers and children

This month, Torus continues its journey and commitment to ensuring that every adult, child and yo...
Could you qualify for Local Council Tax Reduction?

Could you qualify for Local Council Tax Reduction?

Updated: 3 May 2024
If you receive Universal Credit or if you’re on a low income...