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Latest News

Following the principles of the ‘Together with Tenants’ Charter

Following the principles of the ‘Together with Tenants’ Charter

We strive to develop good relationships with our customers to get you involved in helping us to s...
27 July 2022Read More +
Protecting employees against unacceptable behaviour or abuse

Protecting employees against unacceptable behaviour or abuse

We are here to keep our customers safe and to provide the best service we can, but we’re also res...
26 July 2022Read More +
Taking special care of our supported living customers during the heatwave

Taking special care of our supported living customers during the heatwave

Following the heat-health alert issued by the UK Health Security Agency last week, teams across o...
19 July 2022Read More +
Torus shows support for ASB Awareness Week 2022

Torus shows support for ASB Awareness Week 2022

Torus has joined a national campaign to tackle anti-social behaviour (ASB) and keep people in our...
14 July 2022Read More +
Introducing our new Customer Service Standards

Introducing our new Customer Service Standards

At Torus we aim to deliver high-quality services every time and we don’t want there to be any sur...
12 July 2022Read More +
Torus tenants help improve response to complaints at 2022 Housing Conference

Torus tenants help improve response to complaints at 2022 Housing Conference

Torus tenant and involved customer, James from Haydock, along with 12 other tenant volunteers att...
08 July 2022Read More +
Visiting our customers and their homes

Visiting our customers and their homes

Whilst Torus were able to continue to deliver key services throughout the pandemic, inevitably so...
01 June 2022Read More +
Visiting you and your home

Visiting you and your home

Whilst Torus were able to continue to deliver key services throughout the pandemic, inevitably so...
01 June 2022Read More +
Funding boost to help GP’s support victims of domestic abuse

Funding boost to help GP’s support victims of domestic abuse

Safe2Speak, St Helens Domestic Abuse service, extends its support to GP surgeries thanks to extra fu...
30 March 2022Read More +
Homes for Ukraine scheme

Homes for Ukraine scheme

The government has launched the 'Homes for Ukraine' scheme to enable people living in the UK to open...
29 March 2022Read More +
Improving services – repairs service update

Improving services – repairs service update

As part of our ongoing effort to improve and streamline services for all tenants across our three he...
24 February 2022Read More +
Proudly supporting Dignity Action Day 2022

Proudly supporting Dignity Action Day 2022

To celebrate Dignity Action Day, colleagues and residents at Torus’ Extra Care schemes have signed u...
01 February 2022Read More +