Data we collect when you apply to rent a home from us

Our application process has several stages and we collect different data at each of these stages. 

Data we collect when you express your interest in one of our properties

If you express interest in any of the properties on our website, the following data lets us record your interest and contact you:

• Your name
• Your current address including postcode
• Your telephone number
• Your email address

We don’t share this information with any other persons or departments nor do we use it for any other purpose

Data we collect to check eligibility

We collect additional personal information if you have been successful with your expression of interest and we want to proceed to the next step of the process .

The information we collect :

• National Insurance Number
• Date of birth
• First Language
• Nationality
• Ethnic Origin
• Employment status
• Current Tenure
• Household details – Eg. who lives with you
• Your previous address history
• Conduct in previous tenancy
• Any offending history
• History of Anti social behaviour
• Medical / Mobility requirements
• Bank Statements (3 months)
• Proof of ID
• Proof of Income
• Details of any other support agencies you may be working with.

Why do we collect this information?

We use the information to check :

• Eligibility
• Affordability
• Suitability for social housing
• To check your ability to manage a tenancy if you're successful