Torus services: We are continue to experience a high demand for repairs, resulting in longer waiting times for non-emergency repairs.  We are working hard to fix this, apologise for any inconvenience and thank you for your patience.

Duplicate Rents issue (17 May): Post Office, PayPoint & online secure Internet rent payers - we are here to help if you are struggling find out more here

Homes for Ukraine Scheme: Information for Torus customers considering offering a room in your home to a Ukrainian refugee – more.

 
 
 

Planned improvements

To keep our homes and the people who live in them safe, all our properties are inspected and checked on a regular basis. As our homes get older certain things may need replacing or updating. These works, or planned improvements, are scheduled each year