MONDAY 16 MAY 2022: Possible Delays (Repairs): Unfortunately, we are experiencing a temporary disruption in our repairs IT systems which may impact on some elements of our repairs service. The problem may also mean that you struggle to get through on the 0800 number due to increased call volumes, please try again later if not an emergency.  We assure you that we are working to resolve the issue and apologise for any inconvenience.

DUPLICATE RENTS ISSUE – UPDATED 16 May: Post Office, PayPoint & online secure Internet rent payers - we are here to help if you are struggling find out more here

Homes for Ukraine Scheme: Torus wants to support those of you who may be considering offering a room in your home to a Ukrainian refugee through the government's Home for Ukraine scheme – information for Torus residents.


Our homes

Rent a home directly from Torus (St Helens)


In St Helens, most of our homes are let through Under One Roof, St Helens Council’s choice based lettings scheme, but we do let a small percentage of our homes directly to prospective customers.

These properties are advertised on our website and Zoopla. They’re updated regularly so it’s worth checking back.

What you get

  • An affordable rent with no hidden extras or big deposits
  • A reliable repairs service
  • An online customer portal for complete control

How to apply

Homes are let on a first come first served basis. If you see a property you’re interested in, click the button to ‘express your interest’.

If your expression of interest is the first we receive, you’ll then be asked to provide some further information including:

  • Proof of your identity
  • Your National Insurance number
  • Details of you household income and savings

We’ll then check your details and, if everything’s in order, arrange to show you the property.

If you accept the property, we’ll get it ready and arrange a time for you to sign a tenancy agreement. After this you’ll get your keys and can move in!



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Benefits and Money Advice

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Rent & Payments

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Repairs & Online Services

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Our homes