Torus services: We are continue to experience a high demand for repairs, resulting in longer waiting times for non-emergency repairs.  We are working hard to fix this, apologise for any inconvenience and thank you for your patience.

Duplicate Rents issue (17 May): Post Office, PayPoint & online secure Internet rent payers - we are here to help if you are struggling find out more here

Homes for Ukraine Scheme: Information for Torus customers considering offering a room in your home to a Ukrainian refugee – more.


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Pest Control

There are certain times of the year when little critters can be a tad pesky.

If your home becomes host to ants, mice, rats, fleas, cockroaches, wasps or bees, you need to contact your local council. For a set fee, they’ll deal with the problem quickly and effectively.

If the problem is in a shared space, for example a flat block hallway or communal area, then let us know and we’ll investigate.

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Benefits and Money Advice

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Rent & Payments

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Repairs & Online Services

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