MONDAY 16 MAY 2022: Possible Delays (Repairs): Unfortunately, we are experiencing a temporary disruption in our repairs IT systems which may impact on some elements of our repairs service. The problem may also mean that you struggle to get through on the 0800 number due to increased call volumes, please try again later if not an emergency.  We assure you that we are working to resolve the issue and apologise for any inconvenience.

DUPLICATE RENTS ISSUE – UPDATED 16 May: Post Office, PayPoint & online secure Internet rent payers - we are here to help if you are struggling find out more here

Homes for Ukraine Scheme: Torus wants to support those of you who may be considering offering a room in your home to a Ukrainian refugee through the government's Home for Ukraine scheme – information for Torus residents.

 
 
 

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Pest Control

There are certain times of the year when little critters can be a tad pesky.

If your home becomes host to ants, mice, rats, fleas, cockroaches, wasps or bees, you need to contact your local council. For a set fee, they’ll deal with the problem quickly and effectively.

If the problem is in a shared space, for example a flat block hallway or communal area, then let us know and we’ll investigate.

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Repairs & Online Services

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