Torus services: We are continue to experience a high demand for repairs, resulting in longer waiting times for non-emergency repairs.  We are working hard to fix this, apologise for any inconvenience and thank you for your patience.

Duplicate Rents issue (17 May): Post Office, PayPoint & online secure Internet rent payers - we are here to help if you are struggling find out more here

Homes for Ukraine Scheme: Information for Torus customers considering offering a room in your home to a Ukrainian refugee – more.


Our homes

How to swap your home

If you'd like to move to another affordably rented home, the easiest way is to swap with someone else. This is called a mutual exchange. The person you swap with must live in one of our homes or a home from another housing association or local council.

If you want to swap your home, you'll need our permission and permission from the other landlord, so please let us know.

Where can I find homes to swap with?

Homeswapper is the UK's biggest home swapping service, with more than 27,000 homes registered to swap and thousands of visitors every week. 

You can register for free to search for homes near you or across the UK. Once you've registered your home you'll get match alerts by email and text and lots of potential swaps every week.

Find lots of potential swaps with Homeswapper.

What happens when I've found a swap?

Once you've found someone to swap with, let us know. 

  • There are different types of tenancies and we'll need to make sure it's right for you
  • You can't move without our permission because there's paperwork that must be signed

We'll also need to check your home, talk to the person you want to swap with and check various details with the other landlord. Once that's done we'll let you know if the swap can go ahead.

You may not be able to swap homes if:

  • You owe us rent
  • The person you want to swap with hasn't kept to the terms of their tenancy agreement


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