Torus services: We are continue to experience a high demand for repairs, resulting in longer waiting times for non-emergency repairs.  We are working hard to fix this, apologise for any inconvenience and thank you for your patience.

Duplicate Rents issue (17 May): Post Office, PayPoint & online secure Internet rent payers - we are here to help if you are struggling find out more here

Homes for Ukraine Scheme: Information for Torus customers considering offering a room in your home to a Ukrainian refugee – more.


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About your garden

You are responsible for keeping your garden neat, tidy and clear of rubbish and animal waste.

You're also responsible for maintaining any boundary walls and fences. We will only repair walls and fences that we provide.

Please don't plant fast growing trees like leylandii or conifers and please don't cut down any existing trees.

If you let your garden become overgrown or dump waste in it, we reserve the right to clear it and charge you for the work.

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Benefits and Money Advice

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Rent & Payments

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Repairs & Online Services

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