Our shared ownership solutions could make it more affordable.
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If you or someone you know is over 55 and needs a little more support at home, we may be able to help.
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Torus services: We are continue to experience a high demand for repairs, resulting in longer waiting times for non-emergency repairs. We are working hard to fix this, apologise for any inconvenience and thank you for your patience.
Duplicate Rents issue (17 May): Post Office, PayPoint & online secure Internet rent payers - we are here to help if you are struggling – find out more here.
Homes for Ukraine Scheme: Information for Torus customers considering offering a room in your home to a Ukrainian refugee – more.
As we get older, we often need a little more help and support. That's where the Staying Home Service comes in. A service, tailored to individual needs, that helps our older customers remain independent, stay in control of their lives and enjoy a better quality of life.
We are committed to helping people remain safe, healthy and happy at home for longer.
We can introduce you to a telephone befriending service, signpost you to new hobbies, local events and social activities. Or even help with completing forms and setting up direct debits.
There are lots of ways we can support you to remain safe and happy at home. Here are some of the things provide:
As well as checking your home is safe and suitable, we can help you stay healthy too. We provide support with:
The team also have a dedicated duty line for our Staying Home customers, where they can talk to the team in an emergency:
Please note this service is currently available in Warrington and St Helens.
If you think we might be able to help you or someone you know, get in touch
Contact the TeamWe are committed to helping people remain safe, healthy and happy at home for longer.
We can introduce you to a telephone befriending service, signpost you to new hobbies, local events and social activities. Or even help with completing forms and setting up direct debits.
There are lots of ways we can support you to remain safe and happy at home. Here are some of the things provide:
As well as checking your home is safe and suitable, we can help you stay healthy too. We provide support with:
The team also have a dedicated duty line for our Staying Home customers, where they can talk to the team in an emergency:
Please note this service is currently available in Warrington and St Helens.
If you think we might be able to help you or someone you know, get in touch
Contact the Team