Our shared ownership solutions could make it more affordable.
Find out more
If you or someone you know is over 55 and needs a little more support at home, we may be able to help.
Find out more
MONDAY 16 MAY 2022: Possible Delays (Repairs): Unfortunately, we are experiencing a temporary disruption in our repairs IT systems which may impact on some elements of our repairs service. The problem may also mean that you struggle to get through on the 0800 number due to increased call volumes, please try again later if not an emergency. We assure you that we are working to resolve the issue and apologise for any inconvenience.
DUPLICATE RENTS ISSUE – UPDATED 16 May: Post Office, PayPoint & online secure Internet rent payers - we are here to help if you are struggling – find out more here.
Homes for Ukraine Scheme: Torus wants to support those of you who may be considering offering a room in your home to a Ukrainian refugee through the government's Home for Ukraine scheme – information for Torus residents.
As a Shared Owner you have bought a share of your home and pay rent on the remaining shares, until you own 100% of your home. You may also pay a service charge which covers your contribution to the upkeep costs of communal areas, the structure of the building, and other specific services.
As a Shared Owner you will not be charged for, or entitled to, general housing management services, such as responsive repairs to your home. Each year, all Shared Owners will be consulted on their service charge.
To speak to our Leasehold and Sales Team call 0800 678 1894.
or E-mail: leaseholderteam@torus.co.uk
Shared Owners are required as a condition of the lease, to have buildings insurance with us. View the full summary of the Shared Owner Insurance Cover for more information.
As a Shared Owner you have bought a share of your home and pay rent on the remaining shares, until you own 100% of your home. You may also pay a service charge which covers your contribution to the upkeep costs of communal areas, the structure of the building, and other specific services.
As a Shared Owner you will not be charged for, or entitled to, general housing management services, such as responsive repairs to your home. Each year, all Shared Owners will be consulted on their service charge.
To speak to our Leasehold and Sales Team call 0800 678 1894.
or E-mail: leaseholderteam@torus.co.uk
Shared Owners are required as a condition of the lease, to have buildings insurance with us. View the full summary of the Shared Owner Insurance Cover for more information.